Novel Coronavirus—Read the Latest ACT Government Information 

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Who are we?

The Canberra Relief Network has been established in response to the community’s increasing demand for food and non-perishable essential items, following the COVID-19 Pandemic. Canberra Relief Network is a collaboration and network of a number of community services organisations in the ACT.

Canberra Relief Network is here to support the vulnerable
in the community, impacted by this unprecedented health and economic crisis. We also have the capacity to support others impacted by the COVID-19 Pandemic: casual workers, international students, including those isolated due to COVID-19 infection, carers of individuals with COVID-19, disability, health challenges or chronic illnesses. Canberra Relief Network is here to help.

Our Partner Network:

The Canberra Relief Network consists of established emergency food relief providers along with other social and community welfare organisations that have joined specifically to support CRN during this public health emergency.

  • Canberra City Care
  • Capital Region Community Services
  • Communities@Work
  • Community Services #1
  • Companion House
  • Gordon Community Centre
  • Gugan Gulwan Youth Aboriginal Corporation
  • Holy Cross Tuckerbox
  • Migrant and Refugee Settlement Services of the ACT Inc.
  • Red Cross
  • St. John’s Care
  • St Vincent de Paul Society
  • The Pantry at Watson (YWAM)
  • UnitingCare Kippax
  • University of Canberra Food Pantry
  • Woden Community Service


Canberra Relief Network aims to provide food and non- perishable essentials to individuals and families that are unable to purchase these items in the groceries, due to vulnerabilities and the impact of the COVID-19 Pandemic.

We know that a great majority of the community may feel insecure and uncertain at this time. However, to ensure there are enough relief items to distribute amongst those most in need, it is essential for Canberra Relief Network to maintain eligibility criteria around access to support. Those eligible for Canberra Relief Network support are:

  1. Pre-existing clients of food pantries
  2. Current clients of community services organisations in our network
  3. Community members, that are receiving some form of government payments
  4. Individuals and families escaping family violence, refugees and migrants
  5. Individuals and families directly affected by the pandemic:
    casual workers, international students, including those isolated due to COVID-19 infection, carers of individuals with COVID-19 or disability, health challenges or chronic illnesses; as well as those whose employment has been impacted

How will Canberra Relief Network run?

Canberra Relief Network will provide two (2) types of support during this period:

A Connect Centre

The Connect Centre is responsible for receiving calls and fulfilling requests for food and other relief. It is the key contact point for individuals and families who are not registered with any community food relief pantry. We will connect individuals and families to community services nearest to them and make sure they have enough for their immediate needs.

The Connect Centre will also support individuals who wish to donate or volunteer to Canberra Relief Network’s relief efforts by referring them to the appropriate channels.

Our agents are trained, experienced and professional Community Services employees,

that are ready to provide additional emotional support and connection with you, during these difficult times. They can also help connect you to other support services in the community, for other concerns that you may have.

Food Operations Centre

Canberra Relief Network’s Food Operations Centre receives, stores, manages and distributes food and other non-perishable essentials to community services and pantries across the ACT.

The Canberra Relief Network is sponsored by the ACT Government and administered by local community organisations.

Our Partners

Contact us

P: 1800 43 11 33


Mon – Friday: 9:30 am – 2:30pm
Sat: Closed
Sun: Closed

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